Refund Policy
At Deepwrk, we are committed to providing our customers with high-quality products and reliable service. We believe in the effectiveness of the Deepwrk Cube and want you to be fully satisfied with your purchase.
60-Day Money-Back Guarantee Policy
If the item you received is not the item you ordered, or if it arrives damaged in any way, we will make every reasonable effort to replace it as soon as possible.
Alternatively, you may return the item and, once return tracking is provided and the return is received, we will issue a refund for the merchandise price, including applicable taxes.
To allow sufficient time to properly test your product, we accept returns within 90 days of delivery for a full refund or an exchange for another item, subject to the conditions below.
Unless the item arrived damaged, defective, or incorrect, return and/or reshipping costs may be the responsibility of the customer.
How To Make A Return
1. Email support@yourdomain.com with your order number and reason for return.
2. Once approved, securely place the item in its original packaging or a suitable shipping box.
3. Attach the provided return instructions or shipping label to the outside of the package.
4. Drop off the package at the recommended shipping carrier location.
5. After receipt confirmation from our specialized team, a refund or exchange will be initiated promptly.
Defective Products
If you experience an issue with your product at any time, please contact us directly and we will do everything reasonable to help resolve the issue.
Contact Us
For returns, exchanges, or refund requests: support@trydeepwrk.com